Facebook acknowledged in the press today and on its help page that a technical problem is resulting in a “site maintenance” message for some users when they try to log into their accounts. The company says it is working on a fix and hopes to have the issue resolved soon.

One user said he tried to complain about the problem to Facebook and got the same reply from Facebook’s customer service over and over. The user was afraid that his page had been deleted altogether. Suffice it to say, it’s a problem when you have 300 million members and you can’t offer basic service.

I tried to post an innocuous status update this evening about a story I wrote. Facebook wouldn’t let me, because it contained words that some members consider “abusive.” I can’t imagine what the words were. Then it shut down my account because of “suspicious activity.” I had to reactivate the account by changing my password. Then it let me back in. I don’t know if this is part of a wider problem, but clearly there’s some kind of robot in charge.

Original post here: Digital Venture Beat